General Information

Ordering Information

The general trading terms for most all scoreboard and electronic display sales are 50% deposit upon order with the balance payable upon completion of fabrication prior to delivery. Some projects warrant additional instalment/progress payments or slightly varied terms of payment. These payment terms will usually be specified in the quotation provided to the customer.

Payments accepted are Electronic Funds Transfer, Bank Checks, Company Checks, Credit Card (Visa, Mastercard, American Express). Moneys are considered paid when the bank has cleared the funds. International purchases must be made by Electronic Funds Transfer. Bank and credit card fees are passed on to the customer.

An order is deemed received when the first deposit payment has been received and the approval schematic drawing (if required) has been signed by the customer and returned to AusSport by fax or email.

Prices provided are for the fabrication only. Freight is excluded on all quotes unless listed as otherwise and is the responsibility of the customer.

All AusSport products are under warranty. Mostly all products are made to order and there are no refunds on custom orders. Standard stocked products returned may incur a 40% restocking fee.

The usual fabrication period is 4-6 weeks from the date of the order commencing. This period may be longer or shorter dependent upon the current work load in the AusSport factory at the time. Be sure to allow enough lead time when placing your order as AusSport is not responsible, nor can we guarantee any specific delivery date as our fabrication period often relies on factors that we cannot control such as delayed product delivery, strikes, etc.

DAMAGES/CLAIMS

Be sure to inspect your merchandise. All shipments must be inspected at time of delivery for shortages and damages. Notations of any shortage or damage to the merchandise or packing must be made on the delivery receipt before signing. Concealed damage not visible at time of delivery must be reported to carrier within 5 days after delivery. All claims for damage or shortage must be filed within 30 days directly with carrier that made the delivery, NOT WITH AUSSPORT.

STANDARD WARRANTY

Click the following link for a copy of our warranty policy. AusSport Standard Warranty

TERMS AND CONDITIONS OF SALE

Click the following link for a copy of our terms and conditions. Terms and Conditions